Questions, answered.
01Do I need to share my account?+
No. We never ask for Steam or FACEIT passwords, Steam Guard codes or session cookies. You play on your own account during training.
02Are match results or ratings guaranteed?+
No. Coaching and analysis support skill development. Match outcomes, placement results and rating changes are never guaranteed.
03Are Premier rating and FACEIT Elo the same?+
No. Premier CS Rating and FACEIT Elo are independent systems with separate calculators and progress records.
04Why are prices marked as drafts?+
Initial prices await the business owner’s approval. Published services show the exact server-calculated total before checkout.
05How can I follow my order?+
Your dashboard shows order status, a permanent activity timeline, evidence-based progress and a private order conversation.